Garanti
Inyungu za garanti:
· Inkunga yihariye yabakiriya itangwa nabatekinisiye babishoboye
· Gusana byose bikorerwa muri Centre ya Serivisi yemewe
· Serivise isanzwe kandi yoroheje nyuma yo kugurisha, kubungabunga no gusana
· Dufata ingamba zo gusana kugirango tuguhe gahunda ya serivise idafite ibibazo
Uburyo bwa garanti:
· Uzuza urupapuro rusaba RMA kurubuga rwacu
· Nyuma yo kwemezwa, ohereza igice cya RMA muri Centre ya Serivisi yemewe
· Numara kubona umutekinisiye wacu azasuzuma kandi asane igice cya RMA
· Igice kizageragezwa kugirango gikurikirane neza
Igice cyasanwe kizoherezwa kuri aderesi isabwa
· Serivise zizatangwa mugihe gikwiye
WARRANTY
Imyaka 3
Ubuntu cyangwa umwaka-1, Igiciro cyimyaka 2 ishize
IESP itanga garanti yimyaka 3 yinganda zikora kuva umunsi woherejwe kuva IESP kubakiriya.Kubintu byose bidahuye cyangwa inenge byatewe nibikorwa bya IESP, IESP izatanga gusana cyangwa gusimburwa nta mirimo nakazi.
Garanti yo hejuru
Imyaka 5
Ubuntu cyangwa imyaka 2, Igiciro cyimyaka 3 ishize
IESP itanga "Porogaramu yo Kuramba Ibicuruzwa (PLP)" ikomeza itangwa ryimyaka 5 kandi ishyigikira gahunda yigihe kirekire yabakiriya.Mugihe ugura ibicuruzwa bya IESP, abakiriya ntibakeneye guhangayikishwa nikibazo cyibura rya serivisi.